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Legal Case Resolution Specialist

ID
2024-3463
Category
Administrative/Clerical
Type
Regular Full-Time

Overview

Team Rehab is a network of therapist-owned outpatient physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin and Georgia.

Our mission is to provide the best outpatient physical therapy, occupational therapy and speech therapy. We want our patients to enjoy therapy and experience clear improvements in their health. Our clinics receive the highest levels of patient satisfaction and our patients receive the best objectively measurable outcomes. Our strategy, based on excellent quality and patient satisfaction, is gaining momentum. Since opening our first clinic in 2001, we have grown across Michigan and into Illinois, Indiana, Wisconsin, and Georgia. We continue to open additional clinics in order to make physical, occupational and speech therapy even more accessible to our patients, their friends and their families.

 

The Common Standards all Team Rehabilitation Employees are held to include:

  • Never say anything disrespectful about any group, whether they are formally protected by law or not.
  • Never use language that another member of staff or patient finds offensive.
  • No pictures, signs or the like that a patient or another member of staff finds offensive.
  • No discrimination in hiring, training or promotion based on race, religion, national origins, weight, family status, sexual orientation, etc.  None. Never. Ever.

 

Team Rehab believes that employing the best people will provide the best therapy and service to our patients.  Because of this, Team Rehab offers:

  • Competitive Pay
  • Benefits for Both Full and Part Time Employees!
  • FREE Medical Plan!
  • Monthly Bonuses
  • 401(k) Match
  • Excellent Educational Incentives!
  • Generous PTO
  • Profit Sharing
  • Mentorship

$16/ hour

Responsibilities

Legal Case Resolution Specialist

 

Responsibilities:
 Communicate with patients, attorneys, case managers, and any other case contact in a timely and professional manner
 Respond in a timely fashion to case status requests
 Review and verify accuracy of billing and supporting documentation as necessary
 Compile, manage, and execute attorney correspondence and billing while ensuring HIPAA compliance.
 Observe patient confidentiality with all parties
 Maintain files in an appropriate manner to ensure accessibility
 Provide exceptional customer service
 Confidently make phone calls to law offices
 May perform other accounting and bookkeeping duties as required
 Communicate to the billing supervisor any follow-up on outstanding issues
 Work with the other members of administrative and clinic staff to ensure that Team Rehabilitation Services remains a
great place to work
 Any other duties as assigned by the supervisor or director

Qualifications

Required Education and Experience:


 High school graduate or equivalent 
 Strong attention to detail
 Strong communication and customer service skills
 Ability to read and understand basic financial information (ledgers, balances)
 Must be able to organize and prioritize with excellent time management skills
 Experience with scanning documents and sending certified mail is helpful
 Experience in Microsoft Office and Google Suite is helpful

 

Position is hybrid.  Office is located in Clinton Twp.,MI  and the successful candidate may be required to work in the office a
minimum of one day a week.

 

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