Medical Biller – Commercial/ Governmental Payers - Hybrid

About Us

Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we’ve built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work.

Our mission is simple:

• Provide the best outpatient physical, and occupational therapy.
• Make therapy enjoyable for patients.
• Deliver measurable improvements in health and quality of life.

We believe that great therapy starts with great people — and we’re committed to giving our team the tools, time, and support they need to succeed.

Why You’ll Love Working Here

Competitive Pay & Benefits

• FREE medical plan option, plus dental & vision coverage.
• 401(k) match, profit sharing, and generous PTO.
• Competitive salary with monthly bonus opportunities.

Tools That Make a Difference

• No non-compete agreements 
• A strong Equity & Engagement commitment — every team member’s voice matters.

The Medical Biller is responsible for managing assigned accounts receivable (AR) for commercial and governmental payers, ensuring timely and accurate resolution of outstanding claims. This role involves analyzing denials, submitting appeals, interpreting payer communications, and maintaining clear documentation to support collection efforts and compliance with internal RCM standards.

Responsibilities may include all or some of the following:

• Manage accounts receivable follow-up, including resubmissions, appeals to ensure timely processing of assigned accounts
• Review and verify accuracy of billing and supporting documentation as necessary.
• Accurately interpret EOB’s, denials and payer communications to determine next steps
• Communicate with patients, doctors, and insurance companies in a timely manner.
• Collaborate with interdepartmental teams and clinics to resolve billing issues by documenting correctly and communicating effectively through established channels
• Document account activity and payer communications in the billing system consistently and clearly
• Maintain the medical records that are stored in an order so retrieval and of records is easily done.
• Respond to calls/inquiries in a timely fashion 
• Manage any medical record requests and any other information requests while ensuring HIPAA compliance.
• May perform other accounting and bookkeeping duties as required.
• Assist the billing team lead with all aspects of billing.
• Communicating to the billing team lead any follow-up on outstanding issues.
• Observe confidentiality with clients and clinics.
• Any other duties as assigned

Work Environment:

• Primary remote/ hybrid.  Team Rehab reserves the right to bring employees back into the office for any reason and at any time.
• Must have a dedicated workspace that is quiet and free from distractions for optimal productivity
• Prolonged periods of sitting at a desk and working on a computer
• Occasional need to make and receive phone calls to payers, patients or staff

Required Qualifications:

• High school graduate or equivalent
• Strong attention to detail required

Preferred Qualifications:

• Experience in health care is an advantage
• Experience in MS Word and Excel also helpful
• Knowledge of EMR systems utilized by physical therapy practices

Competencies and Skills:

• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to communicate effectively and fluently in English, both written and verbal.
• Problem solving mindset with the ability to research and resolve claims issues
• Ability to multitask and prioritize in a fast paced environment
• High level of discretion and professionalism in handling confidential information.